{"id":177,"date":"2023-10-05T20:37:13","date_gmt":"2023-10-05T20:37:13","guid":{"rendered":"https:\/\/contractcorridor.com\/?page_id=177"},"modified":"2025-09-01T13:47:29","modified_gmt":"2025-09-01T13:47:29","slug":"paia","status":"publish","type":"page","link":"https:\/\/contractcorridor.com\/au\/paia\/","title":{"rendered":"PAIA"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,3_4&#8243; admin_label=&#8221;row&#8221; _builder_version=&#8221;4.22.2&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.22.2&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_text_color=&#8221;#e06347&#8243; header_3_font=&#8221;Poppins||||||||&#8221; header_3_font_size=&#8221;16px&#8221; global_module=&#8221;1038&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p> <h2><a href=\"\/trust-center\/\">Trust Centre<\/a><\/h2> <h3><a href=\"\/paia\/\">PAIA<\/a><\/h3> <h3><a href=\"\/privacy-policy\/\">Privacy Policy<\/a><\/h3> <h3><a href=\"\/terms-and-conditions\/\">Terms &amp; Conditions<\/a><\/h3> <h3><a href=\"\/disclaimer\/\">Disclaimer<\/a><\/h3> <h3><a href=\"\/cookie-information\/\">Cookie Information<\/a><\/h3> <p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;3_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.4&#8243; text_font=&#8221;Poppins|300|||||||&#8221; link_font=&#8221;Poppins||||||||&#8221; link_text_color=&#8221;#e06347&#8243; header_font=&#8221;Poppins||||||||&#8221; header_2_font=&#8221;Poppins||||||||&#8221; header_2_text_color=&#8221;#e06347&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p> <div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-4088ce37\" data-id=\"4088ce37\" data-element_type=\"column\"> <div class=\"elementor-widget-wrap elementor-element-populated\"> <div class=\"elementor-element elementor-element-4de2a60 elementor-widget__width-initial elementor-widget elementor-widget-wd_title\" data-id=\"4de2a60\" data-element_type=\"widget\" data-widget_type=\"wd_title.default\"> <div class=\"elementor-widget-container\"> <div class=\"title-wrapper set-mb-s reset-last-child wd-title-color-default wd-title-style-default wd-title-size-default text-left\"> <div class=\"liner-continer\"> <h2 class=\"woodmart-title-container title wd-fontsize-l\">PAIA<\/h2> <\/div> <\/div> <\/div> <\/div> <div class=\"elementor-element elementor-element-0869132 elementor-widget__width-initial elementor-widget elementor-widget-wd_text_block\" data-id=\"0869132\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\"> <div class=\"elementor-widget-container\"> <div class=\"wd-text-block reset-last-child text-left\"> <p style=\"text-align: right;\"><a href=\"https:\/\/contractcorridor.com\/wp-content\/uploads\/2025\/07\/PAIA-Manual-Contract-Corridor-28May25.pdf\">Download<\/a><\/p> <\/div> <\/div> <\/div> <div class=\"elementor-element elementor-element-37cd197e elementor-widget elementor-widget-wd_text_block\" data-id=\"37cd197e\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\"> <div class=\"elementor-widget-container\"> <div class=\"wd-text-block reset-last-child text-left\"> <p><strong>Date Of Compilation:<\/strong> 01\/10\/2021<\/p> <p><strong>Date Of Revision:<\/strong> 01\/03\/2025<\/p> <p>&nbsp;<\/p> <h3>List of acronyms and abbreviations<\/h3> <ul> <li><strong>\u201cDPO\u201d<\/strong> Deputy Privacy Officer;<\/li> <li><strong>\u201cIO\u201c<\/strong> Information Officer;<\/li> <li><strong>\u201cMinister\u201d<\/strong> Minister of Justice and Correctional Services;<\/li> <li><strong>\u201cPAIA\u201d<\/strong> Promotion of Access to Information Act 2 of 2000( as Amended;<\/li> <li><strong>\u201cPOPIA\u201d<\/strong> Protection of Personal Information Act 4 of 2013;<\/li> <li><strong>\u201cRegulator\u201d<\/strong> Information Regulator; and<\/li> <li><strong>\u201cRepublic\u201d<\/strong> Republic of South Africa<\/li> <\/ul> <h3><\/h3> <h3>Purpose of PAIA manual<\/h3> <p>This PAIA Manual is useful for the public to-<\/p> <ul> <li>check the categories of records held by a body which are available without a person having to submit a formal PAIA request;<\/li> <li>have a sufficient understanding of how to make a request for access to a record of the body, by providing a description of the subjects on which the body holds records and the categories of records held on each subject;<\/li> <li>know the description of the records of the body which are available in accordance with any other legislation;<\/li> <li>access all the relevant contact details of the Information Officer and Deputy Information Officer who will assist the public with the records they intend to access;<\/li> <li>know the description of the guide on how to use PAIA, as updated by the Regulator and how to obtain access to it;<\/li> <li>know if the body will process personal information, the purpose of processing of personal information and the description of the categories of data subjects and of the information or categories of information relating thereto;<\/li> <li>know the description of the categories of data subjects and of the information or categories of information relating thereto;<\/li> <li>know the recipients or categories of recipients to whom the personal information may be supplied;<\/li> <li>know if the body has planned to transfer or process personal information outside the Republic of South Africa and the recipients or categories of recipients to whom the personal information may be supplied; and<\/li> <li>know whether the body has appropriate security measures to ensure the confidentiality, integrity and availability of the personal information which is to be processed.<\/li> <\/ul> <p>&nbsp;<\/p> <h3>Key contact details for access to information of Contract Corridor<\/h3> <p><strong>Deputy Privacy Officer<\/strong><\/p> <p>Name:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Raphael Segal<br \/>Tel:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 +27117192000<br \/>Email:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<a href=\"mailto:privacy@avantedge.co.za\" data-original-string=\"zfIv9+zlRVj4ceJbH+tPJg==ae0m1fXNmsu8ua0TsxVUZjAlZOA2tE04lNYJRyFDMkTvQA=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span data-original-string=\"dO+GK2RHWu6sN4Gly9QnBQ==ae0WfrP0oN9IZRIJRvpFGwYKJVxZrJ8cF7cbMZ7rG2ky9c=\" class=\"apbct-email-encoder\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">pr<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">**********<\/span>co.za<\/span><\/a><br \/>Fax Number:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 N\/A<\/p> <p><span data-olk-copy-source=\"MessageBody\">We have appointed our information officer to deal with all matters relating to PAIA so we can comply with our PAIA obligations. To request access to a record, please complete <a href=\"https:\/\/contractcorridor.com\/wp-content\/uploads\/2025\/09\/InfoRegSA-PAIA-Form02-Reg7.pdf\" target=\"_blank\" rel=\"noopener\">Form 2<\/a><\/span><\/p> <p><strong>Access to information general contacts<\/strong><\/p> <p>Email:\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <a href=\"mailto:privacy@avantedge.co.za\" data-original-string=\"XXfiVjzVENmpYi\/88OxYkw==ae0gu+wyXSGEtIv12l\/f7MUfL3UNilOWbGb8V6cv5aNnp0=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span data-original-string=\"\/ordCwSl6Licrv\/UE+dDvA==ae0HCIm92VQPfmnREcfwzVJx3N62KW1K884QhgQDx\/ONv0=\" class=\"apbct-email-encoder\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">pr<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">**********<\/span>co.za<\/span><\/a><\/p> <p>&nbsp;<\/p> <p><strong>National or Head Office<\/strong><\/p> <table border=\"1\"> <tbody> <tr> <td>Postal Address:<\/td> <td>Same as Physical Address<\/td> <\/tr> <tr> <td>Physical Address:<\/td> <td>70 Melville Road, Illovo Central Building, 6<sup>th<\/sup> Floor<\/td> <\/tr> <tr> <td>Telephone:<\/td> <td>+27117192000<\/td> <\/tr> <tr> <td>Email:<\/td> <td><a href=\"mailto:privacy@avantedge.co.za\" data-original-string=\"PnLAvS2UvwMS4+IaqGsHew==ae0r4D6N+D7ojNgI7cf0\/GUbqGTT0kK8pThm94Lvv2Z63E=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span data-original-string=\"1Z3KUXzwWZDiwd5Gm6nvQA==ae0Cn+uk0ReNaRCwscNSt5vVM8yHL+4PSP6e3i9IcVPFU4=\" class=\"apbct-email-encoder\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\">pr<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">**********<\/span>co.za<\/span><\/a><\/td> <\/tr> <tr> <td>Website:<\/td> <td><a href=\"http:\/\/www.contractcorridor.com\">www.contractcorridor.com<\/a><\/td> <\/tr> <\/tbody> <\/table> <p>&nbsp;<\/p> <h3>Guide on how to use PAIA and how to obtain access to the guide<\/h3> <ul> <li>The Regulator has, in terms of section 10(1) of PAIA, as amended, updated and made available the revised Guide on how to use PAIA (\u201cGuide\u201d), in an easily comprehensible form and manner, as may reasonably be required by a person who wishes to exercise any right contemplated in PAIA and POPIA.<\/li> <li>The aforesaid Guide contains the description of- <ul> <li>the objects of PAIA and POPIA;<\/li> <li>the postal and street address, phone and fax number and, if available, electronic mail address of- <ul> <li>the Information Officer of every public body, and<\/li> <li>every Deputy Information Officer of every public and private body designated in terms of section 17(1) of PAIA<sup>1<\/sup> and section 56 of POPIA<sup>2<\/sup>;<\/li> <\/ul> <\/li> <li>the manner and form of a request for- <ul> <li>access to a record of a public body contemplated in section 11<sup>3<\/sup>; and<\/li> <li>access to a record of a private body contemplated in section 50<sup>4<\/sup>;<\/li> <\/ul> <\/li> <li>the assistance available from the IO of a public body in terms of PAIA and POPIA;<\/li> <li>the assistance available from the Regulator in terms of PAIA and POPIA;<\/li> <li>all remedies in law available regarding an act or failure to act in respect of a right or duty conferred or imposed by PAIA and POPIA, including the manner of lodging-<\/li> <\/ul> <\/li> <\/ul> <p>1 Section 17(1) of PAIA- <em>For the purposes of PAIA, each public body must, subject to legislation governing the employment of personnel of the public body concerned, designate such number of persons as deputy information officers as are necessary to render the public body as accessible as reasonably possible for requesters of its records.<\/em><\/p> <p><em>2 <\/em><em>Section 56(a) of POPIA- Each public and private body must make provision, in the manner prescribed in section 17 of the Promotion of Access to Information Act, with the necessary changes, for the designation of such a number of persons, if any, as deputy information officers as is necessary to perform the duties and responsibilities as set out in section 55(1) of POPIA.<\/em><\/p> <p><em>3 <\/em><em>Section 11(1) of PAIA- A requester must be given access to a record of a public body if that requester complies with all the procedural requirements in PAIA relating to a request for access to that record; and access to that record is not refused in terms of any ground for refusal contemplated in Chapter 4 of this Part.<\/em><\/p> <p>4 <em>Section 50(1) of PAIA- A requester must be given access to any record of a private body if-<\/em><\/p> <ul> <li><em>that record is required for the exercise or protection of any rights;<\/em><\/li> <li><em>that person complies with the procedural requirements in PAIA relating to a request for access to that record; and<\/em><\/li> <li><em>access to that record is not refused in terms of any ground for refusal contemplated in Chapter 4 of this Port.<\/em><\/li> <li>an internal appeal;<\/li> <li>a complaint to the Regulator; and<\/li> <li>an application with a court against a decision by the information officer of a public body, a decision on internal appeal or a decision by the Regulator or a decision of the head of a private body;<\/li> <li>the provisions of sections 14<sup>5<\/sup> and 51<sup>6<\/sup> requiring a public body and private body, respectively, to compile a manual, and how to obtain access to a manual;<\/li> <li>the provisions of sections 15<sup>7<\/sup> and 52<sup>8<\/sup> providing for the voluntary disclosure of categories of records by a public body and private body, respectively;<\/li> <li>the notices issued in terms of sections 22<sup>9<\/sup> and 54<sup>10<\/sup> regarding fees to be paid in relation to requests for access; and<\/li> <li>the regulations made in terms of section 92<sup>11<\/sup>.<\/li> <\/ul> <p><em>5 <\/em><em>Section 14(1) of PAIA- The information officer of a public body must, in at least three official languages, make available a manual containing information listed in paragraph 4 above.<\/em><\/p> <p><em>6 <\/em><em>Section 51(1) of PAIA- The head of a private body must make available a manual containing the description of the information listed in paragraph 4 above.<\/em><\/p> <p><em>7 <\/em><em>Section 15(1) of PAIA- The information officer of a public body, must make available in the prescribed manner a description of the categories of records of the public body that are automatically available without a person having to request access<\/em><\/p> <p><em>8 <\/em><em>Section 52(1) of PAIA- The head of a private body may, on a voluntary basis, make available in the prescribed manner a description of the categories of records of the private body that are automatically available without a person having to request access<\/em><\/p> <p><em>9 <\/em><em>Section 22(1) of PAIA- The information officer of a public body to whom a request for access is made, must by notice require the requester to pay the prescribed request fee (if any), before further processing the request.<\/em><\/p> <p>10 <em>Section 54(1) of PAIA- The head of a private body to whom a request for access is made must by notice require the requester to pay the prescribed request fee (if any), before further processing the request.<\/em><\/p> <p><em>11 <\/em><em>Section 92(1) of PAIA provides that \u2013\u201cThe Minister may, by notice in the Gazette, make regulations regarding-<\/em><\/p> <ul> <li style=\"list-style-type: none;\"> <ul> <li><em>any matter which is required or permitted by this Act to be prescribed;<\/em><\/li> <li><em>any matter relating to the fees contemplated in sections 22 and 54;<\/em><\/li> <li><em>any notice required by this Act;<\/em><\/li> <li><em>uniform criteria to be applied by the information officer of a public body when deciding which categories of records are to be made available in terms of section 15; and<\/em><\/li> <li><em>any administrative or procedural matter necessary to give effect to the provisions of this \u201d<\/em><\/li> <\/ul> <\/li> <\/ul> <ul> <li>Members of the public can inspect or make copies of the Guide from the offices of the public and private bodies, including the office of the Regulator, during normal working hours.<\/li> <li>The Guide can also be obtained- <ul> <li>upon request to the Information Officer;<\/li> <li>from the website of the Regulator (<a href=\"https:\/\/www.justice.gov.za\/inforeg\/\">https:\/\/www.justice.gov.za\/inforeg\/<\/a>).<\/li> <\/ul> <\/li> <\/ul> <ul> <li>A copy of the Guide is also available in the following two official languages, for public inspection during normal office hours- <ul> <li>\u00a0\u00a0\u00a0\u00a0\u00a0 English<\/li> <\/ul> <\/li> <\/ul> <p>&nbsp;<\/p> <h3>Categories of records of Contract Corridor which are available without a person having to request access<\/h3> <p><em>\u00a0<\/em><\/p> <table> <tbody> <tr> <td width=\"174\"><strong>Category of records<\/strong><\/td> <td width=\"186\"><strong>Types of the Record<\/strong><\/td> <td width=\"108\"><strong>Available on Website<\/strong><\/td> <td width=\"114\"><strong>Available upon request<\/strong><\/td> <\/tr> <tr> <td width=\"174\">Disclaimer<\/td> <td width=\"186\">Disclaimer<\/td> <td width=\"108\">Yes<\/td> <td width=\"114\">Yes<\/td> <\/tr> <tr> <td width=\"174\">Privacy Policy<\/td> <td width=\"186\">Privacy Policy<\/td> <td width=\"108\">Yes<\/td> <td width=\"114\">Yes<\/td> <\/tr> <tr> <td width=\"174\">Privacy Document<\/td> <td width=\"186\">Terms &amp; Conditions<\/td> <td width=\"108\">Yes<\/td> <td width=\"114\">Yes<\/td> <\/tr> <tr> <td width=\"174\">Paia<\/td> <td width=\"186\">Paia Manual<\/td> <td width=\"108\">Yes<\/td> <td width=\"114\">Yes<\/td> <\/tr> <\/tbody> <\/table> <p>&nbsp;<\/p> <h3>Description of the records of Contract Corridor which are available in accordance with any other legislation<\/h3> <p><em>\u00a0<\/em><\/p> <table> <tbody> <tr> <td width=\"225\"><strong>Category of Records<\/strong><\/td> <td width=\"360\"><strong>Applicable Legislation<\/strong><\/td> <\/tr> <tr> <td width=\"225\">Memorandum of incorporation<\/td> <td width=\"360\">Companies Act 71 of 2008<\/td> <\/tr> <tr> <td width=\"225\">PAIA Manual<\/td> <td width=\"360\">Promotion of Access to Information Act 2 of 2000<\/td> <\/tr> <\/tbody> <\/table> <p><em>\u00a0<\/em><\/p> <h3>Description of the subjects on which Contract Corridor holds records and categories of records held on each subject by Contract Corridor<\/h3> <p>&nbsp;<\/p> <table> <thead> <tr> <td width=\"216\"><strong>Subjects on which<br \/>Lega Interact holds records<\/strong><\/td> <td width=\"383\"><strong>Categories of records<\/strong><\/td> <\/tr> <tr> <td width=\"216\">Customers and their customers<\/td> <td width=\"383\">First Name, Last Name, Organisation Name, Email, Phone Number, Username, Contact Numbers, Identity Numbers in screenshots, environment information<\/td> <\/tr> <tr> <td width=\"216\">Customers from a commercial perspective \u2013 such as through sales or customer servicing activities<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation Details, and any personal details that may be contained in the uploaded data, relevant communication and\/or document used by the client.<\/td> <\/tr> <tr> <td width=\"216\">Customers from a commercial perspective \u2013 such as through sales or customer servicing activities<\/td> <td width=\"383\">First Name, Last Name, Organisation Name, Email, Phone Number, Organisation Details, Contact Numbers<\/td> <\/tr> <tr> <td width=\"216\">Debtors or creditors \u2013 such as through managing creditors\u2019 books<\/td> <td width=\"383\">Name, Surname, Organisation Details, Contact Numbers, Email Address, and other personal information that may be contained in contracts<\/td> <\/tr> <tr> <td width=\"216\">Prospective customers \u2013 such as through advertising or direct marketing activities<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation Details, and any personal details that may be contained in the uploaded data<\/td> <\/tr> <tr> <td width=\"216\">Employees \u2013 such as through monitoring, payroll or training activities<\/td> <td width=\"383\">Email, names, phone numbers, financial details, banking details, and other personal information that may be contained in Invoices<\/td> <\/tr> <tr> <td width=\"216\">Employment candidates \u2014 such as through recruitment, interviewing or background checking activities<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation details<\/td> <\/tr> <tr> <td width=\"216\">Vendors, contractors or other suppliers \u2013 such as through supply chain management<\/td> <td width=\"383\">Name, Surname, Email Address, password (encrypted)<\/td> <\/tr> <tr> <td width=\"216\">IT users \u2013 such as through IT support, data processing or other IT-related activities<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation details, and any personal details that may be contained in the relevant communication and\/or document template used by the client.<\/td> <\/tr> <tr> <td width=\"216\">Directors or Shareholders \u2013 such as through company administration activities involving directors or shareholders<\/td> <td width=\"383\">Names, ID Numbers, Contact Details, Qualifications, Leave Records, Expenses, Bank details, Salary Details, Deductions (PAYE, UIF, SDL), Bonuses, Leave Records, Tax Numbers, Tax Submissions, Reimbursement Details, Demographic Details, Employment Status, Audit Records<\/td> <\/tr> <tr> <td width=\"216\">Clients (individuals and business representatives)<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation Details, and any personal details that may be contained in the uploaded data, relevant communication and\/or document template used by the client.<\/td> <\/tr> <tr> <td width=\"216\">Suppliers (business representatives)<\/td> <td width=\"383\">Name, Surname, Email Address, Organisation Details, and any personal details that may be contained in the uploaded data, relevant communication and\/or document template used by the client.<\/td> <\/tr> <tr> <td width=\"216\">Employees, company financial records<\/td> <td width=\"383\">Names, ID Numbers, Contact Details, Qualifications, Leave Records, Expenses, Bank details, Salary Details, Deductions (PAYE, UIF, SDL), Bonuses, Leave Records, Tax Numbers, Tax Submissions, Reimbursement Details, Demographic Details, Employment Status, Audit Records<\/td> <\/tr> <\/thead> <\/table> <p><em>\u00a0<\/em><\/p> <p><em>\u00a0<\/em><\/p> <p><a name=\"_Toc196381682\"><\/a><strong>Processing of personal information<\/strong><\/p> <h3>Purpose of Processing Personal Information<\/h3> <ul> <li>Manage the user functions to process their relevant activities on the system<\/li> <li>Manage the users and permissions within the systems and integrations<\/li> <li>Manage the users and permissions within the systems and integrations<\/li> <li>Audit user activity for client use. Manage and respond to issues and measure throughput of the systems<\/li> <li>Manage the users and permissions within the systems and integrations<\/li> <li>Manage permissions and limit\/expand functions to specific users<\/li> <li>Enable functionality througout the systems<\/li> <li>Enable functionality througout the systems<\/li> <li>Follow internal policies, or policies of clients depending on industry\/individual clients<\/li> <li>The system has functionality to allow user\u2019s to capture unstructured notes or text that get\u2019s stored by and displayed the system.<\/li> <li>To comply with GDPR requirements by automating the removal or anonymization of personal data once retention periods are met.<\/li> <li>Manage customer contract obligations<\/li> <li>Manage the user functions to process legal matter management, contracting, and obligations thereof<\/li> <li>Enable functionalities for Users to manage their contractual obligations<\/li> <li>Enable notifications and communications from the system to users<\/li> <li>Enable Contract\/Document and legal process functionalites, such as key data points, summarisations, clause extractions and comparisions<\/li> <li>Enable the functionality for Invoice extraction and management thereof<\/li> <li>Enable authorisations and authentications to already configured user profiles in any client\u2019s environment<\/li> <li>Manage the users and permissions within the systems and integrations<\/li> <li>Manage and respond to issues and measure throughput of the systems<\/li> <li>Manage situations of lost data and restore points for retreival after any given event of loss of data<\/li> <li>Manage permissions and limit\/expand functions to specific users<\/li> <li>Enable functionality througout the systems without replicating functionality (master data)<\/li> <li>Follow internal policies, or policies of clients depending on industry\/individual clients<\/li> <li>Enable the ability to manage a legal matter, a contract life cycle or contract review from end-to-end<\/li> <li>To facilliate search features and as part of our data processing pipeline we require Elastic Search to help us extract data.<\/li> <li>To facilliate payment features in the system, we use Paypal as a payment solution provider.<\/li> <li>To facilliate payment features in the system, we use MCB (Mauritius Merchantile Bank) as a payment solution provider.<\/li> <li>To facilliate payment features in the system, we use Microsoft Marketplace as a payment solution provider.<\/li> <li>The system has functionality to allow user\u2019s to capture unstructured notes or text that get\u2019s stored by and displayed the system.<\/li> <li>Billing and revenue collection to ensure timely payments for services provided.<\/li> <li>Payment processing for goods and services received from suppliers.<\/li> <li>Salary payments, employee benefits administration, tax compliance, and leave tracking.<\/li> <li>Employee data management, leave tracking, payroll integration, and system maintenance.<\/li> <li>Calculation and submission of employee tax (PAYE, UIF, etc.) to SARS.<\/li> <li>BEE certificate maintenance for certain companies in the group.<\/li> <li>Annual financial audits, provisional and income tax submissions, and client-requested reports.<\/li> <li>Direct marketing of goods or services<\/li> <li>Entering into a contract<\/li> <li>Providing goods or services<\/li> <li>Historical, statistical or research<\/li> <li>Paying employees<\/li> <li>Law enforcement<\/li> <li>Credit reporting<\/li> <li>Profiling<\/li> <\/ul> <p><em>\u00a0<\/em><\/p> <h3>Description of the categories of Data Subjects and of the information or categories of information relating thereto<\/h3> <p><em>\u00a0<\/em><\/p> <table> <tbody> <tr> <td width=\"173\"><strong>Categories of<br \/>Data Subjects<\/strong><\/td> <td width=\"368\"><strong>Personal Information that may be processed<\/strong><\/td> <\/tr> <tr> <td width=\"173\">Customers \/ Clients<\/td> <td width=\"368\"> <p>name,\u00a0 address, registration numbers or identity<\/p> <p>numbers, employment status and bank details<\/p> <\/td> <\/tr> <tr> <td width=\"173\">Service Providers<\/td> <td width=\"368\"> <p>names, registration number, vat numbers, address,<\/p> <p>trade secrets and bank details<\/p> <\/td> <\/tr> <tr> <td width=\"173\">Employees<\/td> <td width=\"368\">address, qualifications, gender and race<\/td> <\/tr> <\/tbody> <\/table> <p>&nbsp;<\/p> <h3>The recipients or categories of recipients to whom the personal information may be supplied<\/h3> <p><em>\u00a0<\/em><\/p> <table> <tbody> <tr> <td width=\"214\"><strong>Category of personal information<\/strong><\/td> <td width=\"331\"><strong>Recipients or Categories of Recipients to whom the personal information may be supplied<\/strong><\/td> <\/tr> <tr> <td width=\"214\">Identity number and names, for criminal checks<\/td> <td width=\"331\">South African Police Services<\/td> <\/tr> <tr> <td width=\"214\">Qualifications,\u00a0\u00a0 for qualification verifications<\/td> <td width=\"331\">South African Qualifications Authority<\/td> <\/tr> <tr> <td width=\"214\">Credit and payment history, for credit information<\/td> <td width=\"331\">Credit Bureaus<\/td> <\/tr> <\/tbody> <\/table> <p><em>\u00a0<\/em><\/p> <h3>Planned transborder flows of personal information<\/h3> <ul> <li>Adequacy \u2013 transfer to Israel<\/li> <li>If suppliers are international, transfers occur under standard banking regulations.<\/li> <li>Limited to payment information through standard integrations with payment providers<\/li> <li>Azure (Hosting) \u2013 Azure services in South Africa region; others in their default regions<\/li> <li>Not applicable<\/li> <\/ul> <p><em>\u00a0<\/em><\/p> <h3>General description of Information Security Measures to be implemented by the responsible party to ensure the confidentiality, integrity and availability of the information<\/h3> <ul> <li>Role-based access controls for Azure DevOps, Training for support staff on handling personal data in bug reports, Minimization of personal data in bug tracking, Multi-factor authentication for DevOps, User Access Management, Internal awareness and training, User password management, Data backup<\/li> <li>Role-based access controls for Azure DevOps, Training for support staff, User Access Management, Internal awareness and training, User password management<\/li> <li>Role based access control for Azure SQL Server, Training, User Access Management, Internal awareness and training, Entra ID authentication<\/li> <li>Annual penetration testing, standard access controls through ASP.NET Identity framework, Regular software updates, Secure premises, Anonymization, Segmented access control, User password management, Role based permissions, Network authentication tools (SQL), Multi-factor authentication, Firewalls, Internal Awareness and training, Data backups, Code vulnerability scanning, Code Review System.<\/li> <li>Role-based access controls for Azure DevOps, Training for support staff on handling personal data in bug reports, Minimization of personal data in bug tracking, Multi-factor authentication for DevOps, User Access Management, Internal awareness and training, User password management, Data backup<\/li> <li>Role-based access controls for Azure DevOps, Training for support staff, User Access Management, Internal awareness and training, User password management<\/li> <li>API Keys, Encrypted Data Transfer, Secure Key Storage in Key Vault, Two-factor authentication, Limited Access for organisation employees, Access Keys, Secure premises, Firewalls<\/li> <li>Annual penetration testing, standard access controls through ASP.NET Identity framework, Regular software updates, Secure premises, Anonymization, Segmented access control, User password management, Role based permissions, Network authentication tools (SQL), Multi-factor authentication, Firewalls, Internal Awareness and training, Data backups, Code vulnerability scanning, Code Review System.<\/li> <li>API Keys, Encrypted Data Transfer, Secure Key Storage in Key Vault, Two-factor authentication, Limited Access for organisation employees, Access Keys, Secure premises, Firewalls<\/li> <li>API Keys, TLS, Encrypted Data Transfer, Limited Access for organisation employees, Access Keys, Secure premises, Firewalls<\/li> <li>Annual penetration testing, standard access controls through ASP.NET Identity framework, Regular software updates, Secure premises, Anonymization, Segmented access control, User password management, Role based permissions, Network authentication tools (SQL), Multi-factor authentication, Firewalls, Internal Awareness and training, Data backups, Code vulnerability scanning, Code Review System.<\/li> <li>Role-based access controls for Azure DevOps, Training for support staff on handling personal data in bug reports, Minimization of personal data in bug tracking, Multi-factor authentication for DevOps, User Access Management, Internal awareness and training, User password management, Data backup<\/li> <li>Role-based access controls for Azure DevOps, Training for support staff, User Access Management, Internal awareness and training, User password management<\/li> <li>API Keys, Encrypted Data Transfer, Secure Key Storage in Key Vault, Two-factor authentication,<\/li> <li>Role-based access, encryption of financial data, secure authentication.<\/li> <li>Supplier bank details are loaded onto banking platform only, payments require multi-factor authentication.<\/li> <li>Role-based access, payroll encryption, two-factor authentication.<\/li> <li>Access control, encryption, system activity logging.<\/li> <li>Encryption, secure access controls, audit logs.<\/li> <li>Access restrictions, audit trails, encryption.<\/li> <li>Data access logs, encryption, secure transmission.<\/li> <li>Access control lists (subcontractors and third-parties)<\/li> <li>Encryption<\/li> <li>Anti-virus protection<\/li> <li>Breach Detection Tools<\/li> <li>Data backup<\/li> <li>Email scanning<\/li> <li>User access management<\/li> <li>Firewalls<\/li> <li>Internal awareness &amp; training<\/li> <li>Internal policies and plans<\/li> <li>Intrusion detection tools<\/li> <li>Vendor risk management<\/li> <li>User password management<\/li> <li>Mobile device management tools<\/li> <li>Multi-factor authentication<\/li> <li>Need-to-know restrictions<\/li> <li>Network authentication<\/li> <li>Segmented access control<\/li> <li>Penetration tests<\/li> <li>Pseudonymization<\/li> <li>Regular software updates<\/li> <li>Secure disposal<\/li> <li>Secure premises<\/li> <li>Anonymization<\/li> <\/ul> <p><em>\u00a0<\/em><\/p> <h3>Availability of the manual<\/h3> <ul> <li>A copy of the Manual is available- <ul> <li>on <a href=\"http:\/\/contractcorridor.com\/\">https:\/\/contractcorridor.com\/<\/a> , if any;<\/li> <li>head office of Contract Corridor for public inspection during normal business hours;<\/li> <li>to any person upon request and upon the payment of a reasonable prescribed fee; and<\/li> <li>to the Information Regulator upon<\/li> <\/ul> <\/li> <li>A fee for a copy of the Manual, as contemplated in annexure B of the Regulations, shall be payable per each A4-size photocopy made.<\/li> <\/ul> <h3>Updating of the manual<\/h3> <p>The head of Contract Corridor will on a regular basis update this manual.<\/p> <\/div> <\/div> <\/div> <\/div> <\/div> <p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"<p>Trust Centre PAIA Privacy Policy Terms &amp; Conditions Disclaimer Cookie Information PAIA Download Date Of Compilation: 01\/10\/2021 Date Of Revision: 01\/03\/2025 &nbsp; List of acronyms and abbreviations \u201cDPO\u201d Deputy Privacy Officer; \u201cIO\u201c Information Officer; \u201cMinister\u201d Minister of Justice and Correctional Services; \u201cPAIA\u201d Promotion of Access to Information Act 2 of 2000( as Amended; \u201cPOPIA\u201d Protection [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"","_yoast_wpseo_metadesc":"","_yoast_wpseo_meta-robots-noindex":"1","_yoast_wpseo_meta-robots-nofollow":"","_yoast_wpseo_canonical":"","_yoast_wpseo_opengraph-title":"","_yoast_wpseo_opengraph-description":"","_yoast_wpseo_opengraph-image":"","_yoast_wpseo_twitter-title":"","_yoast_wpseo_twitter-description":"","_yoast_wpseo_twitter-image":"","_et_pb_use_builder":"on","_et_pb_old_content":"<link rel=\"stylesheet\" id=\"wd-section-title-css\" href=\"https:\/\/contractcorridor.com\/wp-content\/themes\/woodmart\/css\/parts\/el-section-title.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/>\n<h4>PAIA<\/h4>\n \t<link rel=\"stylesheet\" id=\"wd-text-block-css\" href=\"https:\/\/contractcorridor.com\/wp-content\/themes\/woodmart\/css\/parts\/el-text-block.min.css?ver=7.2.5\" type=\"text\/css\" media=\"all\" \/>Trax IT Solutions (Pty) Ltd t\/a Legal Interact 2000\/009116\/07 Software development. Part of the AVANTedge Group (Pty) Ltd.\n\nThe largest supplier of legal software programs to the legal market. Visit our website for more information: <a href=\"https:\/\/www.legalinteract.co.za\" target=\"_blank\" rel=\"noopener\">www.legalinteract.co.za<\/a>.\n<h4>Section 51 Manual in compliance with the Promotion of Access to Information Act.<\/h4>\nLast updated 2020-12-10\n<h4>INFORMATION REQUIRED UNDER SECTION 51(1) (a) OF THE ACT<\/h4>\nPostal Address of head of Trax IT Solutions (Pty) Ltd t\/a Legal Interact: PO Box 64167, Highlands North, 2037\n\nPhysical Address of head of Trax IT Solutions (Pty) Ltd t\/a Legal Interact: 6th Floor Illovo Central, 70 Melville Road, Illovo, Johannesburg,2196\n\nTel. No of head of Trax IT Solutions (Pty) Ltd t\/a Legal Interact: (011) 719 2000\n\nFax. No of head of Trax IT Solutions (Pty) Ltd t\/a Legal Interact: (011) 719 2020\n\nE- Mail address of head of Trax IT Solutions (Pty) Ltd t\/a Legal Interact: no*****@av*******.za\n\nPersons designated\/duly authorised persons: Candice Pfister \u2013 Financial Manager\n<h4>DESCRIPTION OF GUIDE REFERRED TO IN SECTION 10: SECTION 51(1)(b)<\/h4>\nA Guide has been compiled in terms of Section 10 of PAIA by the Human Rights Commission. It contains information required by a person wishing to exercise any right, contemplated by PAIA. It is available in all of the official languages. The Guide is available for inspection, inter alia, at the office of the offices of the Human Rights Commission at 33 Hoofd Street, Braampark, Forum 3, Braamfontein (2198) and on its website at www.sahrc.org.za.\n<h4>THE LATEST NOTICE IN TERMS OF SECTION 52(2) (IF ANY):<\/h4>\nAt this stage no notice(s) has\/have been published on the categories of records that are automatically available without a person having to request access in terms of PAIA.\n<h4>RECORDS AVAILABLE IN TERMS OF OTHER LEGISLATION: SECTION 51(1)(d)<\/h4>\nSUBJECTS AND CATEGORIES OF RECORDS HELD BY Trax IT Solutions (Pty) Ltd t\/a Legal Interact : SECTION 51(1)(e)\n\nCOMPANIES ACT RECORDS\n<ul>\n \t<li>Documents of incorporation<\/li>\n \t<li>Memorandum and Articles of Association<\/li>\n \t<li>Records relating to the appointment of directors\/ auditor\/ secretary\/public officer and other officers<\/li>\n \t<li>Share Register and other statutory registers<\/li>\n \t<li>FINANCIAL RECORDS<\/li>\n<\/ul>\nINCOME TAX RECORDS\n\nPERSONNEL DOCUMENTS AND RECORDS\n<h4>HOW TO MAKE A REQUEST FOR ACCESS [SECTION 51(e)]<\/h4>\n<ul>\n \t<li>The requester must complete Form C (http:\/\/www.paiabuilder.com\/FormC.pdf) and submit this form together with a request fee, to the head of the private body.<\/li>\n \t<li>The form must be submitted to the head of the private body at his\/ her address, fax number, or electronic mail address.\n<ul>\n \t<li>provide sufficient particulars to enable the head of the private body to identify the record\/s requested and to identify the requester,<\/li>\n \t<li>indicate which form of access is required,\nspecify a postal address or fax number of the requester in the Republic,<\/li>\n \t<li>identify the right that the requester is seeking to exercise or protect,\nand provide an explanation of why the requested record is required for the exercise or protection of that right,<\/li>\n \t<li>If in addition to a written reply, the requester wishes to be informed of the decision on the request in any other manner, to state that manner and the necessary particulars to be informed in the other manner, if the request is made on behalf of another person, to submit proof of the capacity in which the requester is making the request, to the reasonable satisfaction of the head of the private body.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h4>PRESCRIBED FEES [SECTION 54]<\/h4>\n<ul>\n \t<li>A requestor is required to pay the prescribed fees (R50.00) before a request will be processed;<\/li>\n \t<li>If the preparation of the record requested requires more than the prescribed hours (six), a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted);<\/li>\n \t<li>A requestor may lodge an application with a court against the tender\/payment of the request fee and\/or deposit;<\/li>\n \t<li>Records may be withheld until the fees have been paid.<\/li>\n<\/ul>\nThe fee structure is available on the website of the SOUTH AFRICAN HUMAN RIGHTS COMMISSION at www.sahrc.org.za, or the website of THE DEPARTMENT OF JUSTICE AND CONSTITUTIONAL DEVELOPMENT (under regulations) at <a href=\"http:\/\/www.doj.gov.za\/\" target=\"_blank\" rel=\"noopener\">http:\/\/www.doj.gov.za\/<\/a>\n\n[html_block id=\"195\"]","_et_gb_content_width":"","footnotes":""},"class_list":["post-177","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>PAIA - Contract Corridor<\/title>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PAIA - Contract Corridor\" \/>\n<meta property=\"og:description\" content=\"Trust Centre PAIA Privacy Policy Terms &amp; Conditions Disclaimer Cookie Information PAIA Download Date Of Compilation: 01\/10\/2021 Date Of Revision: 01\/03\/2025 &nbsp; List of acronyms and abbreviations \u201cDPO\u201d Deputy Privacy Officer; \u201cIO\u201c Information Officer; \u201cMinister\u201d Minister of Justice and Correctional Services; \u201cPAIA\u201d Promotion of Access to Information Act 2 of 2000( as Amended; \u201cPOPIA\u201d Protection [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/contractcorridor.com\/au\/paia\/\" \/>\n<meta property=\"og:site_name\" content=\"Contract Corridor\" \/>\n<meta property=\"article:modified_time\" content=\"2025-09-01T13:47:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/contractcorridor.com\/wp-content\/uploads\/2024\/09\/contract-corridor-contract-.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/contractcorridor.com\/paia\/\",\"url\":\"https:\/\/contractcorridor.com\/paia\/\",\"name\":\"PAIA - Contract Corridor\",\"isPartOf\":{\"@id\":\"https:\/\/contractcorridor.com\/#website\"},\"datePublished\":\"2023-10-05T20:37:13+00:00\",\"dateModified\":\"2025-09-01T13:47:29+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/contractcorridor.com\/paia\/#breadcrumb\"},\"inLanguage\":\"en-NZ\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/contractcorridor.com\/paia\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/contractcorridor.com\/paia\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/contractcorridor.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"PAIA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/contractcorridor.com\/#website\",\"url\":\"https:\/\/contractcorridor.com\/\",\"name\":\"Contract Corridor\",\"description\":\"Contract management lifecycle software solutions\",\"publisher\":{\"@id\":\"https:\/\/contractcorridor.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/contractcorridor.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-NZ\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/contractcorridor.com\/#organization\",\"name\":\"Contract Corridor\",\"url\":\"https:\/\/contractcorridor.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-NZ\",\"@id\":\"https:\/\/contractcorridor.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/contractcorridor.com\/wp-content\/uploads\/2024\/09\/contract-corridor-contract-management.png\",\"contentUrl\":\"https:\/\/contractcorridor.com\/wp-content\/uploads\/2024\/09\/contract-corridor-contract-management.png\",\"width\":512,\"height\":512,\"caption\":\"Contract Corridor\"},\"image\":{\"@id\":\"https:\/\/contractcorridor.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.linkedin.com\/company\/contract-corridor\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"PAIA - Contract Corridor","robots":{"index":"noindex","follow":"follow"},"og_locale":"en_US","og_type":"article","og_title":"PAIA - Contract Corridor","og_description":"Trust Centre PAIA Privacy Policy Terms &amp; 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