Privacy Policy

  1. Voluntary privacy principles
    1. Trax IT Solutions (Pty) Ltd website subscribes to and complies with the voluntary privacy principles contained in the Electronic Communications and Transactions Act 25 of 2002.
    2. The privacy policy applies to Trax IT Solutions (Pty) Ltd and any legal entity, which controls, verifies or makes use of information that may be collected via this site.
  2. Collection of personal data
    1. Trax IT Solutions (Pty) Ltd undertakes to obtain the written permission of the User for the collection, collation, processing or disclosure of any personal information on the User unless Trax IT Solutions (Pty) Ltd is not permitted or required to do so by law. Where personal information (such as your name, telephone number and e-mail address) is submitted to the website by the user, for example through sending an e-mail, subscribing to a service, or filling in required fields, the following principles are observed in the handling of that information:
    2. This website collects, processes and stores only such personal information regarding users as is necessary to provide the services offered. The specific purpose for which information is collected is apparent from the context in which it is requested.
    3. This website will not use the personal information submitted for any other purpose other than the efficient provision of services, including this website and services offered through it by third parties, without obtaining the prior written approval of the user or unless permitted or required to do so by law.
    4. This website will keep records of all personal information collected and the specific purpose for which it was collected for a period of at least one year from the date on which it was last used.
    5. This website will not disclose any personal information regarding a user to any third party unless the prior written agreement of the user is obtained, or the website is required or permitted to do so by law.
    6. If information is released with the user’s consent this website will retain a record of the information released, the third party to which it was released, the reason for the release and the date of release, for a period of one year.
    7. This website will destroy or delete any personal information under its control that has become obsolete.
    8. Note that, as permitted by the Electronic Communications and Transactions Act, this website may use personal information collected to compile profiles for statistical purposes. No information contained in the profiles or statistics will be able to be linked to any specific user.
  3. Collection of anonymous data
    1. In order to provide the best possible and most relevant service, this website may use standard technology such as cookies or web beacons to collect information about the use of this site. This technology is not able to identify individual users but simply allows this website to collect statistics.
    2. This website utilises session or temporary cookies. A cookie is a small file that is placed on the user’s hard drive-in order to keep a record of a user’s interaction with this website. Session cookies are deleted once the user closes his or her browser.
    3. Cookies from this website allow the website owner to tailor services to your displayed preferences.
    4. Cookies by themselves cannot be used to personally identify users but will be used to compile anonymised statistics relating to use of services offered or to provide us with feedback on the performance of this website.
    5. If a user does not wish cookies to be employed to customize his or her interaction with this website it is possible to alter the manner in which their browser handles cookies. Please note that, if this is done, certain services on this website may not be available.
  4. Access to Personal Data
    1. If personal information has been submitted to this website, users who wish to review their personal information may do so by requesting such a review through the contact section. Users will then be provided with their data for review, correct and update their details, or unsubscribe at any time.
    2. Users who have any problem accessing their profiles or would like to request a copy of their personal information should contact Trax IT Solutions (Pty) Ltd using the contact section.
    3. In all cases Trax IT Solutions (Pty) Ltd will treat requests to access information or change information in accordance with applicable legal requirements.

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